| Apr 2012 | The State of Corporate Governance in India: Boards open to improving their effectiveness |
| Mandatory laws and voluntary self-regulation need to go hand in hand to enhance corporate governance standards. In India, policymakers have concluded that making blanket changes is not the solution. They are shifting focus from legislation to a voluntary approach. If managements believe this is in their interest, they will work hard to build a robust governance framework, identify risk areas and effectively implement best practices. |
| Mar 2012 | Demand for core banking solutions soars, outsourcing grows |
| The current global banking environment offers significant opportunities for service providers to provide core banking solutions. Emerging solutions include the adoption of platform BPO for greater scalability, and social media solutions to connect with customers. This report examines the key challenges faced by global banks in the post financial crisis era. |
| Mar 2012 | Indian consumers’ sense of financial freedom is low, Life Freedom Index |
| HDFC Life, in association with ValueNotes, launched its inaugural Life Freedom Index report. The Index assesses the current state of financial freedom of Indian consumers, their awareness about available products, and their sufficiency and adequacy of financial planning. The Life Freedom Index at 58.3 on a scale of 0-100 shows that Indian consumers’ sense of financial freedom is low and is yet to reach a state of financial nirvana. |
| Feb 2012 | Riding the wave of reform through outsourcing for the healthcare payor industry |
| This research report examines the impact of regulatory change on the conservative global healthcare payor industry. While most payors have some limited experience in labour arbitrage-based outsourcing, the future requires them to increasingly leverage the capabilities of their service providers if they are to defend and win new market share. |
| Jan 2012 | Investor sentiment weakens across all wallet sizes and age groups |
| The ebbing Investment Confidence Index showed no signs of revival in the current quarter and remained almost flat between July 2011 and December 2011. After witnessing a series of highs and lows over five quarters, the ICI has declined continuously over the past year. Interestingly, corporate, advisors and HNIs are now more optimistic than they were in July 2011, even as the mass of retail investors have become more pessimistic. |
| Jan 2012 | Core R&D services integral to global pharmaceutical outsourcing |
| There has been a major shift in global pharmaceutical companies outsourcing core research and development (R&D) services such as drug development and clinical trials through strategic third-party collaborative partnerships. This study investigates industry drivers and the major services outsourced, the service provider landscape, and a discussion of trends in pharma outsourcing over the next few years. |
| Dec 2011 | Are global utilities outsourcing smarter? |
| Organizations in the energy & utilities industry are facing issues such as the pressing need to incorporate “smart grid” technologies; the increasing pressure to “go green” by generating electricity from renewable sources; and strengthening the security of energy supply. This report examines the key macro-economic and other business challenges faced by the energy & utilities industry. |
| Nov 2011 | Oil & Gas outsourcing set to grow in the next few years |
| With the recent economic downturn, controlling costs has become a major challenge for the oil and gas industry. As a result of this, there are opportunities for service providers to offer industry-specific outsourcing solutions across the entire value chain. This report investigates industry drivers, the major services outsourced, and the service provider landscape; and discusses the trends in outsourcing over the next few years. |
| Sep 2011 | 8th wave of Investment Confidence Index - by J.P. Morgan Asset Management in association with ValueNotes |
| The Investment Confidence Index (ICI) has weakened 8.5 points from the last quarter and the score has touched its lowest (123.8) since its inception. Investment sentiment appears affected by prevailing macro-economic factors such as recessionary conditions across global markets, frequent hikes in interest rates and volatility in the domestic investment environment. |
| Jun 2011 | Obamacare: Outsourcing opportunities in revenue cycle management |
| The Obama administration has been spearheading several changes to the expensive and inadequate US healthcare system. This has resulted in significant outsourcing opportunities in code and standard updates that healthcare providers need to meet by the stipulated deadlines. |
| Jun 2011 | Third party vs. Proprietary legal platforms: Where lies the value? |
| LPO providers have traditionally embraced third party software platforms to deliver legal services. In the past two to three years, certain providers have broken away from this trend and made huge investments in infrastructure and talent acquisition to develop proprietary platforms. |
| May 2011 | 7th wave of Investment Confidence Index - by J.P. Morgan Asset Management in association with ValueNotes |
| The Indian financial community’s faith in the Indian economic story could be waning. They have turned cautious, driving the ICI downhill to an all-time low, recording the biggest fall in the history of this Index. Confidence has dropped across the board among retail investors, corporates and advisors. |
| Apr 2011 | An optimal distribution mix is the key to monetizing digital content |
| The digital market presents a holistic solution for publishers – one that opens a channel of revenue with non-linear growth, and ensures minimal costs of production and sales. However publishers will need to revisit how they produce, distribute and deal with the economics of the digital market. |
| Jan 2011 | 6th wave of Investment Confidence Index - by J.P. Morgan Asset Management in association with ValueNotes |
| Though investor confidence has remained steady over the last quarter, the underlying drivers have changed. While Indian investors appear less worried about the global economy, domestic concerns have resurfaced. Corruption has emerged as a major issue. |
| Nov 2010 | Competitive intelligence for effective decision-making |
| ValueNotes hosted a briefing in New Delhi on the competitive intelligence framework for strategic advantage. While insights into the external business environment are vital for a company's success, information overload is a key issue faced... |
| Oct 2010 | 5th wave of Investment Confidence Index - by J.P. Morgan Asset Management in association with ValueNotes |
| The findings of the 5th Wave of the ICI show that a range of economic factors have dented corporate confidence levels, but retail and advisor confidence has improved across all indicators. The results clearly suggest that climate change is beginning ... |
| Aug 2010 | Executive briefing: Competitive intelligence for strategic advantage |
| ValueNotes hosted a briefing in Mumbai on the competitive intelligence framework for strategic advantage. Senior executives from corporate India shared their views on the challenges that they face while gathering intelligence. |
| Jul 2010 | 4th wave of Investment Confidence Index - by J.P. Morgan Asset Management in association with ValueNotes |
| The findings of the fourth wave of the Investment Confidence Index indicate that Inflation has been the single biggest confidence killer in the Indian economy over the last two quarters. The Eurozone debt crisis also appears to have dented... |
| Apr 2010 | 3rd wave of Investment Confidence Index by J.P. Morgan Asset Management in association with ValueNotes |
| The findings of the third wave of the Investment Confidence Index (ICI) in India show that the signs of the economic recovery which resulted in “widespread optimism”, reported in September 2009, has now abated giving way to a sense.... |
| Apr 2010 | ValueNotes and Venture Valuation tie-up to provide valuation services in India |
| ValueNotes has partnered with Venture Valuation, a firm based in Switzerland, to provide valuation services on high growth Indian companies across sectors. The partnership will address the valuation needs of private equity ... |
| Mar 2010 | Online exams are here to stay |
| The EDGE-ValueNotes report titled 'Examinations and the Role of Technology: Emerging Directions', looks at the issues associated with traditional paper-pencil examinations and the potential benefits of leveraging technology to deliver such exams. |
| Feb 2010 | STM publishers far from satisfied |
| The STM (Scientific, Technical & Medical) publishing industry has changed dramatically over the last two years. In an era of cost pressures, changing consumption patterns and the struggle to sustain revenues, it only seems logical that the industry will outsource more. |
| Jan 2010 | ValueNotes launches its proprietary vendor rating methodology for the LPO industry |
| ValueNotes has analysed and rated 40 service providers in the LPO segment using the ValueNotes Sourcing Prism. ValueNotes Sourcing Prism represents each company on three parameters - its service maturity, sustainability, and strategic intent. |
| Nov 2009 | Negative short term impact on legal process outsourcing |
| With the legal services industry going through recessionary conditions, the offshore legal services industry has not escaped the impact of the crisis. The economic downturn has no doubt slowed down the industry and is changing the service provider landscape. |
| Oct 2009 | 2nd wave of Investment Confidence Index - by J.P. Morgan Asset Management in association with ValueNotes |
| JPMorgan Asset Management India in association with ValueNotes today announced the findings of the second wave of the Investment Confidence Index (ICI) in India. The findings for this quarters' survey show that the prospect of a global economic recovery drives confidence across the board, supported by a sustained confidence in the Indian economy. |
| Sep 2009 | Survey firms focus on helping investors |
| Despite the financial market crisis, 38% of financial analysts use surveys as part of their investment research process, according to a new survey by Integrity Research Associates, a specialist firm which analyzes investment research, and ValueNotes, an authority on the outsourcing industry |
| Sep 2009 | The Malaysian outsourcing Industry - scaling new heights |
| Revenues from the Malaysian IT/ITeS outsourcing industry are expected to touch $1.1 billion in 2009, according to a joint publication by Outsourcing Malaysia and ValueNotes. The industry is expected to grow at a CAGR of 15% to reach $1.9 billion by 2013 |
| Aug 2009 | J.P. Morgan Asset Management launches India’s first Investment |
| JPMorgan Asset Management India today announced the launch of the first Investment Confidence Index (ICI) in India in association with ValueNotes. The Index captures the confidence of retail investors, corporate investors and financial advisors on the Indian economic and investment environment. |
| Aug 2009 | ValueNotes.com inks deal with SMC Research |
| ValueNotes.com will distribute SMC Comtrade Limited's subscription-based SMS Pack Services, an intra-day research analysis on commodities' price trends sent to clients via SMS. |
| Jul 2009 | ValueNotes.com presents the biggest personal finance and investment show in Pune |
| ValueNotes.com and Bombay Shareholders Association are organizing a personal finance and investment show in Pune. Experts from the Indian financial community will share their insights with participants at the 3-day event, titled 'Your Money, Your Investments - Take Informed Decisions'. |
| May 2009 | ValueNotes.com inks deal with Dalal Street Investment Journal |
| ValueNotes.com will distribute Dalal Street Investment Journal's subscription-based product, Pop Stocks - a premium intra-day service that provides stock market recommendations via SMS |
| May 2009 | Law firms and outsourcing: Still a long way to go! |
| The recent survey of US and UK based law firms, conducted by ValueNotes, reveals that less than 3% of the respondents had any past experience of offshoring legal services. There still is a sizeable proportion of the legal community that has not considered outsourcing to lower cost destinations |
| May 2009 | Indian e-learning offshoring industry to touch $603 million by 2012 |
| The ValueNotes Sourcing Practice sets up a new industry focus with the publication of its report on the Indian e-learning outsourcing service provider landscape. The study reveals that revenues from the Indian e-learning offshoring industry stand at approximately USD 341 million at the end of calendar year 2008. |
| Apr 2009 | India’s publishing BPO industry to cross USD 1.2 billion by 2012 |
| A report recently published by ValueNotes estimates that the Indian publishing BPO industry is expected to grow to a value of USD 1.2 billion by 2012. This growth is expected to come from the rise in the number of publishing companies that will outsource. |
| Mar 2009 | Market research outsourcing - executive briefing by ValueNotes` |
| ValueNotes hosted an executive briefing in Bombay to present the findings of its report 'Market Research Outsourcing - buyer survey'. Delegates, from companies including IDC, Integreon, TCS BPO and WNSGS, discussed the future of the market research offshoring business and the funding opportunities in MRO services. |
| Mar 2009 | ValueNotes named to the 2009 Black Book top 10 independent research advisor firms |
| ValueNotes, a leading provider of business intelligence and research, is named to the 2009 Black Book's Top 10 Outsourcing/Sourcing Independent Research Firms ranking - honoured for the 2nd consecutive year |
| Jan 2009 | Offshoring set to be an integral part of market research value chain: Market research outsourcing – buyer survey |
| The recent buyer survey of market research agencies from international markets released by ValueNotes finds that close to two-thirds of the research agencies are already offshoring to companies in India, Eastern Europe and Latin America |
| Jan 2009 | Process Innovation in the Indian banking industry |
| ValueNotes and the Indian Banks' Association (IBA) hosted a conference on process outsourcing in the Indian banking industry in Bombay to address the immediate issues concerning the banking industry. Speakers included banking executives from IDBI, HDFC Bank and PNB; and service providers included Intelenet, MphasiS BPO and HTMT Global. |
| Jan 2009 | ValueNotes.com inks deal with Reliance Money |
| ValueNotes.com will distribute Reliance Money's new subscription based Live Market Analysis, a personalized chat messaging solution that provides real-time instant stock market calls and tips. |
| Dec 2008 | Career in Indian LPO: a problem of perception? |
| A career with an Indian LPO was the least preferred option among law students, according to a recent survey conducted by ValueNotes. This was despite the fact that 45% of the respondents felt that the pay package offered by an LPO was better as compared to that offered by a law firm. |
| Oct 2008 | ValueNotes named one of the top research and data services firms in the 2008 Black Book of Outsourcing |
| ValueNotes has been named as one of the "Top Research and Data Services Firms" by Brown-Wilson Group in their prestigious 2008 Black Book of Outsourcing. Each year, the Brown-Wilson Group evaluates leading global outsourcing service providers |
| Sep 2008 | Offshoring to grow as pressure mounts on the US newspaper industry |
| The US newspaper industry has been battling growing margin pressures for the last few years. Amongst measures like reducing global coverage, cutting edition sizes, streamlining resources and cutting excess jobs, several leading newspaper companies are evaluating offshoring. |
| Apr 2008 | Who will outsource more in 2010 - law firms or corporates? |
| A recent survey, conducted by ValueNotes, to gauge the willingness of law firms and corporate legal departments to offshore legal services reveals that corporates will offshore more aggressively by 2010. |
| Mar 2008 | Hiving off pharma R&D units - the key to lower risk and better valuation? |
| As the industry becomes more and more competitive, Indian pharmaceutical companies are aggressively planning strategies to de-risk their business and are resorting to hiving off their R&D units. |
| Feb 2008 | Opportunity in yellow pages publishing outsourcing |
| The information search business is growing globally and the use of yellow pages is set to increase. Despite increasing competition due to the rapid expansion of the Internet and the increasing presence of the web media, the yellow pages industry has been growing at around 2.5-3.5% per annum. |
| Feb 2008 | Market research outsourcing industry surpasses domestic market research industry in India |
| The domestic market research industry is estimated to be $145 million for FY07, and is expected to have a modest growth rate of 20% in the near future. In contrast, the market research outsourcing (MRO) industry has grown to $148 million in FY07, and is slated to reach $800 million by FY12 at a CAGR of 47%. |
| Feb 2008 | ValueNotes releases the findings of its recent study on “Market Research Outsourcing” |
| ValueNotes hosted an executive briefing in Bombay to present the main findings of its research study, Market Research Outsourcing (MRO) - The India Growth Story. Delegates shared their thoughts on the threat to MRO vendors due to the commoditization of low-value market research services, and the need for technology, global service delivery capabilities and strategic alliances. |
| Dec 2007 | India opportunity in bioinformatics outsourcing to almost double by 2010 |
| A new study by ValueNotes, in collaboration with Bombay-based KnowGenix, titled "Bioinformatics outsourcing for life sciences - India opportunity” reveals that global clients are increasingly and favourably looking at India to cater to their bioinformatics needs. |
| Jul 2007 | Indian legal services offshoring grows by 50% CARG since 2005 |
| A recent report by ValueNotes estimates that the current Indian revenues from legal services offshoring are slated to grow from $146 million for the calendar year 2006 to reach $640 million by end 2010. |
| May 2007 | ValueNotes’ study of the publishing offshoring space in India indicates growing vendor maturity |
| Recent findings from a detailed study on publishing offshoring indicate that industry revenues for Indian offshoring stand at $440 million in 2006. At an estimated growth rate of 35% per annum till 2010, the industry will be worth $1.46 billion by 2010. |
| Apr 2007 | Drug discovery offshoring – all about finding the right partners |
| Global pharmaceutical companies are increasingly turning to Indian vendors offering drug discovery research using newer techniques at much lower costs. Major drug discovery companies are realizing that the question is no longer whether to outsource or not, but one of finding the right partners. |
| Feb 2007 | Offshoring of healthcare revenue cycle management services to gain traction |
| Healthcare BPO services provider Zavata India’s $80 million contract from four major hospitals in the US in November last year is likely to set a strong precedent for more contracts involving turnkey end-to-end Revenue Cycle Management (RCM) services. |
| Nov 2006 | Shortage of accountants in the US leads to tax returns prepared from India |
| A report by ValueNotes estimates that as many as 360,000 US tax returns were prepared in India in 2006. The report anticipates further growth, estimating at least 1.6 million returns will be prepared in the country in 2011. |
| Oct 2006 | Insurance offshoring set to accelerate to a higher growth phase |
| A report by Pune-based ValueNotes anticipates that offshoring of insurance services to India will be propelled into a higher growth phase with more than 30 percent annual growth every year for the next three years. |
| Jul 2006 | ValueNotes releases report on banking and financial services offshoring |
| According to estimates by Pune-based outsourcing research firm ValueNotes, India is the preferred BPO destination for offshoring banking and financial services (BFS), earning $1.83 billion in revenues and employing 125,000 persons in 2005-06. |
| Jul 2006 | Automobile design offshoring to witness accelerated growth |
| According to a report by ValueNotes, revenues from automotive design and engineering offshoring are expected to cross $1 billion by 2010, from $270 - $300 million in 2005. Estimates show that the industry employs 12,000 people in India and is likely to see a 30 per cent growth every year for the next three years. |
| May 2006 | Silent revival: Medical transcription back into the ramp-up game |
| According to a report by ValueNotes titled ‘The US Medical Transcription industry: perspective on outsourcing and offshoring’, medical transcription offshoring from India currently generates $195 million in revenues, and is expected to reach $647 million by 2010. |
| Jan 2006 | The five most likely outsourcing trends of 2006 |
| Small cities, knowledge process outsourcing and global competencies - these are the buzzwords for the India-based outsourcing industry in 2006. ValueNotes looks at what's in store for BPOs in India in 2006. |
| Dec 2005 | Offshoring of legal services to India slated to grow ten times by 2010 |
| With the increasing acceptance of India as a preferred offshoring destination, a large number of non-CRM and non-transaction related services are being offshored. Among these a range of higher-value services, like legal services, requiring not just skill, but "knowledge", are rapidly gaining traction. |
| Sep 2005 | Indian offshoring in the publishing vertical to touch $1.1 billion by 2010 |
| According to the latest research report "Offshoring in the Publishing Vertical" released by ValueNotes, current publishing outsourcing revenues in India are estimated at approximately $200 million and are expected to cross $1 billion by 2010. |
| Jan 2005 | "Focused on diversification": a report based on detailed profiles of India's 50 leading third party BPOs |
| The ValueNotes Sourcing Practice brings you the first-ever compilation of detailed company profiles of the top 50 third-party BPO vendors in India. These profiles not only provide details like financial data, key management and expansion plans, but also insights into their strategies, competitive positioning and future outlook. |
| Aug 2004 | Global insurance outsourcing - the India perspective: overview, trends, insights and key vendor profiles |
| The potential for the insurance outsourcing market is enormous, with over 1500 property & casualty (P&C) insurance companies and 1300 health insurance companies in the US alone. Globally, the banking, financial services and insurance (BFSI) vertical is the fastest growing segment in outsourcing. |
| Aug 2004 | R&D outsourcing - the India edge: key insights and success factors |
| The story of R&D outsourcing in India dates back to 1985-86 when Texas Instruments was the first to set up a center in Bangalore. GE and Intel soon followed suit, as did other global technology and telecom companies like Cisco, Microsoft and Motorola. |
