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ValueNotes’ research has been referenced by (and our analysts often quoted in) business and trade journals including the Economic Times, The Economist, Financial Times, Financial Express, National Law Journal, Newspaper Association of America, New York Times, and TIME Magazine.

May 2013Indian lighting industryLighting India
LED is the new buzzword on the lighting canvas around the world, and India is no exception. Driving on the back of energy efficiency and environment friendly, LEDs are set to take over as a front runner in the industry, surpassing CFLs and FTLs in the next five years. CFL manufacturers need to realign strategies to counter the changing industry dynamics. This article was authored by ValueNotes.
Apr 2013Realizing the potential for KPO in PolandThe Sauce
The Polish BPO and Shared Service Centre (SSC) industry was worth USD 3.4 billion in 2012, an increase of 20% from the previous year, according to ASPIRE. KPO constitutes about 6% of the Polish BPO market. This is negligible compared to countries like India and the Philippines, where the outsourcing market exceeds USD 10 billion annually. However, Poland has certain unique strengths which attracts investment to this sector. This article was authored by ValueNotes.
Apr 2013Ayala & Actis investee firm Integreon sees management churnBusiness Standard
Lokendra Tomar, the COO and head of corporate strategy at Integreon, is among several of the top management who have left the firm to join Elevate in the recent past. The sudden churn in management is also reflective of how the LPO market is shifting. The LPO sector has grown to almost $750 million market size, employing almost 9000 people in 2012, and is projected to continue to grow at over 30% for the next five years.
Mar 2013Bill-dings get betterSustaiNuance
A green home is still a novelty, an odd, quixotic piece of amazement for many of us. If we were being introduced to a green home, the first responses would likely be of those of exclamations and the compliments would come next. And then, of course, curiosity takes over. What’s the biggest differentiator?
Mar 2013Tips for a new homemakerOutlook Money
Among all the new things a woman is introduced to, one is managing household expenses. So, for all those newly wedded brides, here’s a ready reckoner on how to manage your household expenses.
Mar 2013Emergence of prediction in eDiscoveryThe Sauce
2013 looks to be a slow growth year for Legal Process Outsourcing. 45% of the buy-side enterprises surveyed in the “State of Outsourcing 2013 Study” said that they had no plans to outsource or were going to decrease the scope of their LPO projects in the next 12 months. Only 19% plan to venture into a new LPO partnership or increase the scope of their ongoing LPO relationship. This article was authored by ValueNotes.
Mar 2013Urban woman moving towards financial libertyMint
A survey by HDFC Life Insurance and ValueNotes shows that the Indian urban woman is becoming financially independent and has a higher sense of financial liberty. She is actively planning for her child’s education, health expenses and monthly instalments, while her financial freedom also allows her the liberty to indulge in other luxuries such as family holidays, vacations and durables.
Feb 2013Law schools should offer an 'O'Wendell'St Louis Post-Dispatch
The structural changes underfoot in the legal profession have wreaked havoc on the psyches and balance sheets of an entire generation of law students. With clients no longer content to underwrite on-the-job associate training, law firms are finding it uneconomical to hire new grads.
Feb 2013Impact of evolving ops in the PhilippinesThe Sauce
The offshore market for outsourced publishing services stood at an estimated USD 780 million in 2008. India had the lion’s share (85%) followed by Philippines (14%). While Indian offshore revenue will cross USD 1.2 billion by 2012, the portion of the global pie relegated to the Philippines will also increase. This article was authored by ValueNotes.
Feb 2013E-publishing: the right foot forward?PrintWeek India
With publishers having requirements from print to digital or web, Indian firms are eyeing advanced capabilities in composition, service production, digital conversion and e-books. Today, the way a book is ‘produced, delivered and consumed’ is getting transformed.
Feb 2013Winning women overBusiness Standard
Financially independent women who are active purchase decision makers may sound like a cliché by now, but the fact is that the economic power of women is revolutionary. This demography, which represents the largest market opportunity in the world, is an irreversible trend.
Feb 2013America's nosediving law-school applications: By the numbersThe Week
Applications to U.S. law schools have plummeted to a 30-year low. With tuition rising and jobs increasingly scarce, more and more students are apparently concluding that the time and money it takes to get a law degree just won't pay off.
Feb 2013Building a green homeBusinessWorld
Real estate in India, responsible for about 30% of the total electricity consumed in the country, is expected to grow at 30% every year. The need of the hour is to reduce expenditure related to energy and scale down its consumption. Green buildings, a fast emerging concept in the country, are seen as a solution to this problem. This article was authored by ValueNotes.
Jan 2013Does America need 202 law schools?Forbes
The US has 202 accredited law schools. Sure law schools are highly profitable for the professors and administrators. But radical changes in the way law is practiced means that the high tuitions imposed on aspiring lawyers to get that law degree are less likely to pay off.
Jan 2013Lighting industry - Not riding into the sunsetSourcing Electricals & Lighting
A report predicts that the Indian market will not give up on CFLs soon, even though their price advantage over LEDs may begin to diminish within a few years. The market will most likely shift first from GLS to CFLs, and eventually to LEDs in the long run.
Jan 2013Indian Lighting Industry - CFL manufacturers need to realign strategiesAPNNEWS
Until a decade ago, the Indian lighting industry was dominated by fluorescent tube lights and incandescent bulbs as they were widely available, affordable by the masses, and easy to install. But with the advent of more energy efficient solutions, the balance has been gradually changing.
Jan 2013Senior management churn hits LPO pioneer IntegreonEconomic Times
There are signs of trouble at Integreon, one of the pioneers of the knowledge process outsourcing industry and among the first to offer legal process outsourcing services. Tensions have been simmering for some time in the firm, starting with a falling out between the investors and management in 2011.
Jan 2013New guidelines to affect LPO in AustraliaThe Sauce
Australia is an emerging destination for Legal Process Outsourcing (LPO) providers looking to expand their client base in new geographies. The Australian legal industry is estimated to be worth USD 21 billion and the majority of the business comes from corporations in Australia. This article was authored by ValueNotes.
Jan 2013Lessons From MonitorBusinessworld
The bankruptcy of consulting firm Monitor Group surprised many, especially followers of the firm's founders - strategy gurus Michael Porter and Mark Fuller. Monitor, known for its high quality work, was considered to be a top ranking strategy consulting firm. What lesson does the Monitor story have for competitive intelligence and strategy professionals? This article was authored by ValueNotes.
Jan 2013Stay for the long haulOutlook Money
Successful outcomes from investments, especially equity mutual funds, require investors to stay invested. If you understand the nature of equity MFs, you wouldn’t exit prematurely or lose the opportunity to grow your corpus. And, SIPs are the best possible way to invest in them.
Dec 2012Data analytics can help reduce return of e-commerce productsFinancial Chronicle
“Returns” is a word that most e-commerce companies hate. Understandably so as it involves repackaging, reimbursing and losses to already narrow profit margins in the e-retailing business. Apart from the usual reasons - wrong orders, mismatched expectations and damaged products - cash-on-delivery (COD) is also a culprit that causes returns. Smart analytics can help companies to minimise returned goods and hence improve profitability.
Dec 2012E-Books: The game changerThe Sauce
The Book Industry Study Group’s research has shown a massive acceleration of e-books adoption by consumers in the final quarter of 2010, and the start of 2011, when e-books took off in earnest. For the remainder of 2011, the growth of e-book buyers slowed down. Digitization will increase as readers increasingly turn to mobile devices to consume their reading content. This article was authored by ValueNotes.
Dec 2012Survey on the impact of collaboration on productivityDevworx
Among the major findings that outlined the ValueNotes study was the fact that employee productivity improvement remained consistently a major priority for collaboration infrastructure, with cost reduction maintaining a close second choice as the next move. Sustainability on the other hand was among the least priorities.
Dec 2012Data security & quality measures quell buyer concernsThe Sauce
Law firms and corporate legal departments have been outsourcing to LPO service providers for over a decade now, primarily routine and labor-intensive tasks such as document review. While the practice of legal process outsourcing is growing, many in the legal profession remain wary. Client confidentiality is a major concern and some law firms are reluctant to send work overseas. This article was authored by ValueNotes.
Dec 2012Collaboration trends, 2012-13APNNEWS
The Collaboration Trends Survey Report 2012-2013 by ValueNotes covers the preferences of management for collaboration technologies that impact enterprise productivity; explores the methods enterprises are deploying to manage costs; and lists key collaboration insights across the industry, from SMEs to large enterprises.
Dec 2012Engineering Services OutsourcingThe Outsourcing
Compared to outsourcing IT and other business processes, Engineering Services Outsourcing (ESO) on a global scale is a relatively recent trend. ESO is commonly practised in industries such as automotive, telecom and aerospace. It is a means to increase flexibility, reduce fixed R&D costs, and gain efficiency through specialisation and scale effects.
Dec 2012Why women are far behind men in retirement planningMoney Guru India
Are women planning for their retirement, and why do they need to plan for it? Empirical evidence suggests women have fewer working years and less time to save compared to their male counterparts. This is because of the traditional roles that women play in our society that leads to disruptions. Besides, women outlive men in India.
Dec 2012HDFC Life launches two new pension productsBusiness Standard
HDFC Life Value Notes Life Freedom Index, a survey conducted earlier this year to understand the current state of financial planning in urban India, revealed that consumers are skeptical about the adequacy of their financial plans to meet their desired standard of living throughout their lifetime.
Dec 2012The original outsourcers head outThe Asian Lawyer
For almost a decade, they were the public face in the West of Indian legal outsourcing. But last month, the co-founders and co-CEOs of Pangea3 exited the industry that they helped pioneer. The duo left as they had agreed after Thomson Reuters acquired Pangea3 two years ago. But both men insist that their leaving doesn't imply that the market for LPOs has peaked, or that they got out at the top.
Nov 201214 trends to watch with LPOLaw Council of Australia
General counsels (GC) are increasingly dealing directly with LPO suppliers and cutting law firms out of the equation. This shift means law firms have to get used to engaging with both GCs and LPO suppliers. It is not enough these days to simply be a great lawyer. Leading lawyers must have the capacity to also manage the LPO process for clients.
Nov 2012Low awareness, not cost, hindering LED adoptionFinancial Chronicle
Contrary to popular opinion, cost does not seem to be the major deterrent for LED adoption in the country. It’s the misconceptions and lack of awareness about the evolving technology, say industry experts. Most consumers do not understand the role lighting plays in total energy consumption and hence conservation.
Nov 2012Press ‘I’ for IPOsOutlook Money
In the past two months, the Union government and SEBI announced a raft of reforms measures to make the Indian stockmarket more accessible and attractive for retail investors. The optimism could turn into euphoria if the currently moribund primary market could get revived with successful IPOs and follow-on public offers (FPOs).
Nov 2012Observe Your Way To SuccessBusinessWorld
Ethnographic research is valued for the depth of insights it can offer. It is a critical, but surprisingly underused tool in a country like India, with its diverse economic, social and cultural population. There is little doubt that ethnographic research will command a greater importance in researchers’ toolkits in the future. This article was authored by ValueNotes.
Oct 2012A case for outsourcing XBRL services in IndiaThe Sauce
With different accounting standards being used across the world, financial experts wanted a global standard in an electronic format to easily capture and communicate financial information between businesses and other users such as analysts, investors and regulators. Four years ago, a common platform was developed by XBRL International Inc. using XML syntax. This article was authored by ValueNotes.
Oct 2012Outside lineThe Lawyer
If ever there was a champion of legal process outsourcing (LPO) it is surely BT Global general counsel David Eveleigh. He is happy to sing its praises - cheap, efficient, necessary for bulk. One area where the industry is seeing growth is India. Indian consultancy ValueNotes expects LPO outfits in the country to make $1.1bn (£690m) in revenue by 2014.
Oct 2012Design and Animation Industry: Operating margins attractive, but decliningAPNNews
India is known to have one of the largest entertainment industries in the world, second only to Hollywood. The country has the potential of becoming a significant destination for outsourced animation and visual effects services. The revenue of Indian pure-play service providers in the industry grew at a CAGR of 27% from 2007 to 2011, while aggregated revenue increased by 18% year-on-year in 2011.
Oct 2012Operating margins declining in Design & Animation IndustryBusiness Standard
Pure-play design and animation firms in India grew at a CAGR of 27% from 2007 to 2011. While operating margins of these companies are attractive so far, they are now declining. Unattractive returns and low interest coverage have been raising questions on investments. The aggregated return on capital employed (ROCE) for the companies, has been in single digits during the last four years and was a meagre 6% in 2011.
Oct 2012Future Is Here. Read The Signals.BusinessWorld
All new trends and changes in technology, society, economy, etc., start with small shifts in opinions or behaviours. Weak signals are these faint indications of macro changes that are poised to take place in the future. They are of tremendous value to organisations as they allow them to anticipate what the future will be. The company that recognises the trend first stands to gain an advantage over its competitors. This article was authored by ValueNotes.
Oct 2012Business & Market Research Outsourcing: Revenue growth of pure-play providers almost at a standstillMarket Research World
Up until 2007, the business and market research outsourcing segment in India prospered with high revenue growth, good margins and returns. Five years on, it is a very contrasting picture. The pure-play KPO firms in India catering specifically to this segment have seen growth fall rapidly since the 2008 global financial crisis. Annual growth rates dropped from 60% in 2007 to 3% in 2011.
Oct 2012Malaysia: truly AsianOutsource Magazine
There is no doubt that the Malaysian tourism sector has benefited massively from the brilliant tourism campaign “Malaysian - Truly Asian”. Sometimes the brilliance of an advertising campaign is its inherent simplicity. On the other hand the ICT- BPO sector has struggled to coalesce behind a single united branding message that the sector can rally behind.
Oct 2012Healthcare Offshore Revenue Cycle OutsourcingRevenue Cycle News
In our current fast paced business environment, the healthcare industry has not kept up with the general business industry and their outsourcing initiatives. That said, healthcare executives are now more accepting of outsourcing than they have ever been. Healthcare revenue cycle outsourcing offers many opportunities for cost and operational improvement.
Oct 2012Twighlight inspired! Why not?SustaiNuance
In the last few years, people, institutions, and governments have started itching to turn their surroundings green. Green buildings, once the hallmark of homes that our great-grandparents lived in a matter-of-factly manner, were wiped out by words like 'progress', 'advancement', and 'fashion. But they have condensed back into visibility for all the right reasons. See page 20
Oct 2012Debt major worry for ESOCIOL
The latest research on the Engineering Services Outsourcing (ESO) sector states that return on equity of pure-play ESO companies in India slid from 34% in 2007 to -5% in 2011. With annual growth rates of 30 to 35% between 2007 and 2009, revenue decreased by 21% in 2010. Debt has als become a major concern for medium-sized companies, it highlighted.
Oct 2012Outsourcing imperative for publishersRIND Survey
Circulation and advertising sales - the main revenue streams for publishers in the newspaper and magazine business - are drying up. Publishers are looking to outsource internal processes as a management strategy. But they make some common mistakes - lose sight of the long-term strategic drivers for outsourcing, reach a premature decision through an ill-defined selection process. This article was authored by ValueNotes.
Sep 2012Ethnographic research for success in IndiaSCIP magazine
Like many other emerging markets, India provides a prime location for applying ethnographic research as a tool for developing product and communication strategies. The country is a a highly diverse and fragmented market, with wide differences in income levels, economic development, education, literacy, culture, languages, and government regulations. This article was authored by ValueNotes.
Sep 2012A Police that comes way too earlyCIOL
Criminals follow patterns. Period! Can that mean anything for IT folks? Ever heard of a technology called 'predictive policing'? It is something that is based on predictive analytics and functions on the following premise – Criminals follow patterns, and with analytics, law enforcement agencies can help determine where the next crime will occur and sometimes prevent it.
Sep 2012Pure-play Indian publishing service providers have seen a 34% decline in revenueYourStory.in
ValueNotes has called for financial prudence from KPO players to overcome declining revenues in outsourced publishing services. India leads the market globally, accounting for more than 80% of the business from leading academic and scholarly publishers based out of Europe and the US, providing varied services for their journals, books and digital products.
Sep 2012Quick, call Analytics! We have a crime to detect - Cops use big data!The Sauce
Across the world, especially in urban regions and cities, crime has been rising for the past few years. To effectively solve this problem, a new kind of technology known as “predictive policing” based on predictive analytics has been developed. Criminals follow patterns, and with analytics, law enforcement agencies can help determine where the next crime will occur. This article was authored by ValueNotes.
Sep 2012Unearthing more value from outsourcing in the mining industryThe Sauce
The global mining industry has been facing major challenges over the past three years, but the factors affecting the industry are moving to a new level of extremity. These issues are acting as a roadblock for mining companies to improve collaboration and streamline operations globally, comply with international regulations and enhance government and community relations. This article was authored by ValueNotes.
Sep 2012Analytics segment most attractive in the Indian KPO sectorKDnuggets
The analytics segment is least affected by the global economic slowdown; Revenue of pure-play analytics firms in India, lead by MuSigma, increased rapidly at a CAGR of 38% from 2007 to 2011. India Analytics has evolved tremendously and it is no surprise that it is currently the most attractive segment in the Indian knowledge process outsourcing (KPO) sector.
Sep 2012Pure-play analytics segment weathers 2008 slowdownTechcircle.in
The analytics vertical weathered the 2008 economic slowdown to evolve as the most attractive segment in the Indian KPO sector in 2011, according to ValueNotes. Among the pure play analytics companies, MuSigma topped the Service Provider Evaluation ranking in 2011, with Fractal Analytics and Active Cubes enjoying the second and third positions.
Sep 2012Businesses offshoring analytics work to IndiaComputerWeekly
Data is king and companies are looking for ways to save money and improve the processes related to making use of data. Suppliers in India providing analytics services grew at almost 40% a year between 2007 and 2011despite the econominc turmoil. Research firm ValueNotes says analytics as a segment of the KPO sector in India has been particularly strong.
Sep 2012Analytics segment most attractive in the Indian KPO sectorBiztech2.com
The rate at which digital data is being generated today is growing exponentially, to say the least. Companies are now extracting value from their big data to gain actionable insights on their competition and business environment. Analytics has evolved tremendously and it is no surprise that it is currently the most attractive segment in the Indian sector.
Sep 2012Indian KPO industry at the crossroadsGlobal Services
The knowledge process outsourcing industry in India has come a long way since the early years of the millennium. Most companies managed to survive the debilitating impact of the global financial crisis, but now in 2012 the industry stands at the crossroads. There are now about 200 companies in India providing KPO services to international and domestic customers. This article was authored by ValueNotes.
Sep 2012India: Bring on the Wal-Mart greetersThe Monitor
The Indian government has announced economic reforms that would allow Wal-Mart retail stores to enter India in a bid to increase foreign capital flows and rebuild the current government's tarnished credibility on the subcontinent and abroad. The move ends three years of policy inertia and headlines dominated by corruption. The ruling Congress Party is now trying to move the conversation away from the subject of corruption by demonstrating it can still get major initiatives done.
Sep 2012Lest you topple...Businessworld
Cognizant toppled Infosys from its #2 position in the June quarter this year. The news was significant but not surprising. Significant because Infosys had held its position for a long time, and it was hard to imagine it would ever lose it. But it wasn't surprising as history dictates that leaders rarely, if ever, sustain their position for ever. Competitive advantage cannot be taken for granted by organisations; it needs to be continually renewed, nurtured, and reinvented. This article was authored by ValueNotes.
Sep 2012Outsourced publishing services in India thrive with financial prudencePrintWeek India
Knowledge Global Limited (KGL) has topped the service provider evaluation ranking in 2011 and shown strong financial credentials across parameters. KGL has reported the highest revenue, backed by industry leading margins and high returns to its shareholders. Other companies that have stood out for their financial performance are Altivolus Infotech, Integra, Quadrum and KiwiTech.
Sep 2012Outsourced publishing services: Financial prudence critical for survivalAPN News
The revenue of the outsourced publishing services industry in India has seen a 34% decline in the past two years. Large-sized service providers were the most affected, with their revenues in 2011 being less than half of that in 2009. An increase in interest expense has caused the net profit margins of medium-sized companies to be negative despite positive operating profits.
Sep 2012Outsourcing analytics solutions for increasingly thirsty citiesThe Sauce
Amid worries of decreasing water supply, outsourcing service providers, such as IBM, see a huge opportunity. The company is in talks with urban local bodies to introduce its advanced analytics driven water management solutions. The implementation of this solution is done through a real-time analytics system that tracks and reports on several parameters of the water utility infrastructure. This article was authored by ValueNotes.
Sep 2012Breaching the final barrier of outsourcing - Marketing KPOThe Sauce
In-house marketing teams of organisations are facing pressure to achieve a greater return on investment on their shrinking marketing budgets. Marketing functions can be outsourced at half the cost of keeping them in-house. However, since most industries consider their sales and marketing information as highly confidential, they are reluctant to outsource it. This article was authored by ValueNotes.
Sep 2012Outsourcing challenges in publishingBPM Watch
A steep rise in costs and a fall in revenues are prompting the companies in the publishing industry to outsource some of their internal processes. However, in most cases the strategy fails for them because of the lack of clarity in selecting the right outsourcing partner and not developing the right strategy to drive a long-term outsourcing relationship.
Aug 2012Why are child education plans gaining importance?Investment Mantra
The biggest worry amongst parents today is the rising cost of education, as highlighted in a recent survey conducted by ValueNotes for HDFC Life. 3 out of every 5 parents listed child education as a primary concern in planning their finances. Similar results were reflected in a study conducted by Life Freedom Index on urban Indians, where 59% of the participants listed child education as their main concern during financial planning.
Aug 2012Writing in US style remains language issue for India's LPO industryGlobal Outsourcing Association of Lawyers
Not many lawyers, unlike freedom fighters, would rue being "children of Macaulay" these days. The dollars and pounds are ringing in, thanks to Thomas Babington Macaulay's legal foundation. The laws of most former British colonies have similar foundations and in India, Macaulay set up an educational and legal framework that would create a class of persons, Indian in blood and color, but English in taste, opinions, morals, and intellect.
Jul 2012Clear leaders emerge: Financial health of Indian LPO firmsThe Sauce
The global economy continues to be in a fragile state. Businesses across industries are feeling the strain as they are forced to scale back and revaluate their business models. The legal process outsourcing (LPO) industry is no different. But despite experiencing a slowdown since 2008, there are clear indications of revival. The growth in the LPO industry in India is being driven by the large pure-play Indian LPO companies.
Jul 2012Retire rich: Planning for womenFinancial Express
Life Freedom Index, a survey conducted by HDFC Life in association with ValueNotes reveals that only 13 per cent of urban women are extremely confident about the adequacy of their financial plan to meet all their lifetime needs. There is always an overconfidence bias in these surveys. This brings us to the larger question: are women planning for their retirement and why do they need to plan?
Jul 2012North India Blackout: Waking up powerlessCIOL
A fault in the Northern grid - under the purview of Power Grid Corporation - affected several Indian states, causing a massive outage. It took the country a while to restore the situation. Why? Industry experts ponder over some serious issues... Stricter SLAs and penalties for grids, balancing demand-supply loads, addressing gaps in error detection, better surveillance helicopters, full-proof back-up plans, and faster ways of fault isolation.
Jul 2012Can little Sri Lanka compete on the global BPO stage?Outsource Magazine
There is a plan on the table on economic cooperation between China and Sri Lanka, which will only help to create more awareness of what the ‘new’ Sri Lanka has to offer. To put ‘new’ Sri Lanka in perspective we need to look at what’s happening in India, the Philippines and also China. Needless to say Sri Lanka can never compete against the sheer size and scale of India and the Philippines, but it can carve out a BPO niche where it has skills and expertise.
Jul 2012Inside the world of numbersGlobal Services
Today, all organizations operate in a global environment that is set at the backdrop of cut-throat competition and regulatory pressure. Business decisions, predictions, introduction of new products... all these decisions should be drawn after analyzing accurate data. Business analytics arm an organization with quick and insightful decisions that assist an organization in managing its performance and creating value.
Jul 2012Gain the competitive edgeLife 365
An interview with Varsha Chitale - a director at ValueNotes - where she shares some insights on why it is crucial for organisations to gather competitive intelligence on their business environment (competitors, customers, distributors, technologies, politics) to survive.
Jul 2012New Mantra To Increase Marketing ROIThe Outsourcing
Customer Engagement' is known to be one of the more successful methods in attaining the elusive 'brand loyalty'. Organisations are increasingly looking to leverage social media as a medium to achieve customer engagement as they encourage discussions regarding their brands. However, most companies are still trying to optimise their social media strategy. Chief marketing officers (CMOs) are struggling to get the balance right. This article was authored by ValueNotes.
Jun 2012Slowdown in the west triggers boom for LPOsFinancial Chronicle
A segment that is thriving because of the downturn in USA and Europe is legal process outsourcing (LPO). More the legal hassles of developed countries, better the prospects for outs­o­ur­cing services providers. Ho­wever, while large companies are benefiting out of the slowdown, smaller ones are struggling to survive.
Jun 2012Indian corporate boardsGovernance, UK
The article discusses the current state of corporate governance in India, and argues that culture and composition are hindering the effectiveness of Indian corporate boards. The piece, authored by ValueNotes, was published in Governance (www.governance.co.uk), a UK journal focused on corporate governance. (refer pg 10-12)
May 2012Are young Indians managing finances well?Mint
According to a survey conducted by HDFC Life and ValueNotes, the Indian urban consumers’, between the age group of 20 and 30 years, sense of financial sufficiency, liberty and adequacy appears to be marginally over-estimated, given their low financial planning score and poor awareness levels. A significant percentage of respondents said they rely on advice from friends/ relatives, and are most worried about health expenses followed by child’s education while chalking out their financial plans.
May 2012Legal Process Outsourcing: has it reached a tipping point?Outsource
Most independent observers are in consensus that LPO is on the rise. However, greater insight beyond this overly simplistic soundbite is difficult to come by. One of the challenges in gauging the rate of uptake for LPO has been reluctance, at least until relatively recently, on the part of many law firms and legal departments to publicly acknowledge their LPO relationships.
May 2012Young Indians want to spend on clothes, gizmos but not financial adviceEconomic Times
They splurge on mobile apps, apparel and eating out but very few young Indians want to spend on getting the right financial advice. A recent survey says that only 1 out of every four young investors goes to a professional advisor for financial advice. Of the 404 young investors surveyed in 11 cities across India, 31% said they chalked out their financial plans themselves while 39% said they relied on advice from friends and relatives.
May 2012Embracing digital, key to survivalPress Institute of India
As the number of people owning a mobile phone continues to increase by the hour, for publishers it is the perfect platform to catch people on-the-go. Many are realising it is high time they capitilised on mobile platforms for ad revenue, and some have put strategies in place. In 2011, 83 per cent of magazines in the US made content available on mobile devices, indicating that publishers are maturing fast. This article was authored by ValueNotes.
May 2012Scripting a success story isn’t easy todayPress Institute of India
Print, they say, will never die. At least in India, it seems certain it won’t, judging by the continued increase in circulation/readership figures as well as new editions launched. Even so, there are lessons to be learnt from the developed world, which has seen many a newspaper fold up. Making news available on-the-go across platforms as varied as print, online, tablets and mobile is easier said than done. This article was authored by ValueNotes.
Apr 2012Poor governance in Indian companiesFinancial Express
So, what exactly is to blame for the collapse of iconic brands during the economic crisis? Sad state of corporate governance where risk management is at the bottom of priority, says a study done by Hunt Partners and ValueNotes. Risk management is increasingly seen as a key governance agenda, and needs more attention at the board level. About 31% of the companies do not have their board’s involvement to systematically address corporate risk management.
Apr 2012Young India low on financial awarenessEconomic Times
Young Indians (20-30 years) score low on financial awareness and planning, a study released by HDFC Life, in association with ValueNotes, has found. While this does not point to complete absence of financial planning, it is not aligned appropriately with financial goals. 'This is a result of poor awareness about financial events. The Young Aspirants are not completely aware about the merits of goal-based planning,' notes the study.
Apr 2012Social media driven analytics for better insights – An emerging opportunityThe Sauce
This year's Oscars had all the usual drama. In the hours leading up to the award's ceremony, the Twitter-verse was abuzz with predictions. And, all this time, a team from IBM was monitoring the activity on Twitter using Senti-meter - a tool that tracked all the sentiments from Twitter before, during and after the Oscars to predict the winners and losers. Analytics, as a technology, has evolved from sifting through existing data, to a more proactive version producing up-to-the-second reports, analysis and trends. This article was authored by ValueNotes.
Apr 2012Company boards focus on compliance, not better governanceMint
Directors of Indian companies do not measure their effectiveness adequately and more needs to be done to involve them in risk management, a study on the state of corporate governance has found. At least half the independent directors surveyed stated that their boards “hardly ever evaluates its own effectiveness”. Even those boards that measure effectiveness do so mostly through self-assessment.
Apr 2012Invest differently, womanBusiness Line
Your idea of a holiday is a jungle safari in South Africa. His is to lounge on the couch at home. Why then, must women mimic men in their financial decisions? Or worse, completely leave their saving and investment choices to men. Yet, mutual fund advisors, insurance agents and financial planners say this is what many Indian women do. Here are four compelling reasons why women should invest differently from men.
Apr 2012Australian banks prefer mature model for BPOThe Sauce
As the credit market slows, Australian banks are under pressure to maintain profits. The four largest banks in Australia by market capitalization are planning on a major restructuring through outsourcing. The initial trend is predominantly ITO, including system maintenance. Infosys is currently fulfilling Westpac’s need for IT services. A successful outsourcing relationship here could mean a foot in the door for its BPO service line, thus opening up the field for other BPO service providers. This article was authored by ValueNotes.
Apr 2012Factor in inflation while making investment plansEconomic Times
External factors such as inflation, government regulations, interest rates and volatile stock markets can have a major impact on the financial planning exercise of an individual. Interestingly, however, a survey conducted by HDFC Life in association with ValueNotes reveals that only 30-36% consumers take inflation into account during financial planning. It was surprising to note that people do not acknowledge that external factors can significantly impact financial needs.
Mar 2012Anna and the butterfly of the coal fieldsBusiness Standard
Anna Hazare is back where he loves to be - Jantar Mantar and the front pages. The big boys such as the government float around like a butterfly, wearing out the opponents and buying time for that one killer sting. The government seems to be playing the butterfly trick in the latest controversy around Coal India. UK-based hedge fund TCI, an investor in Coal India, has been writing to the management, board and the government, on various governance issues for almost a year.
Mar 2012Slash your tax billOutlook Money
It's tax time and most of us are frantically trying to invest in tax-saving instruments before the fiscal ends on 31 March. Equity-linked savings scheme (ELSS) is one of the popular mutual fund (MF) types that savvy investors look at during the tax season. But there is another category of MFs that offer decent returns at lower risk with no additional tax burden - the Fixed Maturity Plans.
Mar 2012Financial freedom eludes IndiansBusiness Standard
The number of rich may be going up in India, but urban consumers are still not sure whether their financial plans are adequate to allow them to spend their lives in dignity. What’s worse is that the degree of freedom that consumers perceive themselves to have, appears to be overestimated on a rather contrasting backdrop of low financial awareness.
Mar 2012At Kirloskar, GenNext starts taking chargeFinancial Express
In what marks the entry of the fifth generation of the family into business, Alok Kirloskar, son of Sanjay Kirloskar, has taken over as MD of SPP Pumps, the UK subsidiary of Kirloskar Brothers. The move comes at a time when the business faces headwinds of an economic slowdown in Europe. Alok has 124 years of legacy behind him to help him navigate the tough business terrain. He is being groomed for greater responsibilities at Kirloskar Brothers, the flagship company of the $2.5-billion Kirloskar Group.
Mar 2012Financially disciplined, but not financially free yetTimes of India
Today's Indian urban independent woman is still not completely financially free. Her sense of financial planning, sufficiency and adequacy are not well-founded due to poor financial awareness. To make women approach more financial advisors, it is necessary to keep the communication jargon-free. High-sounding words such as your typical risk profile, asset allocation and the like don't help the cause of financial planning, says Pratibha Kurnool, chief solutions manager, ValueNotes.
Mar 2012Urban Indian women have low financial freedomZee News
Even as their number is rising, the financial freedom of urban, working women in India is low and needs significant improvement, says a survey conducted across 11 cities. The Life Freedom Index score for urban women at 58.3 on a scale of 100 indicates that their financial freedom is low and needs significant improvement. The Indian urban woman needs improvement in areas like financial planning, sufficiency and adequacy. For the majority of urban women, children's education is at the top on their priority list when they chalk out their financial plan followed by health expenses, family holidays and house rent/EMIs.
Mar 2012Fixed income: find the right roleOutlook Money
You might have heard your father or uncle share their experiences about how they managed to create and preserve wealth through conservative investment vehicles like fixed deposits. But, with the world around you and your finances changing rapidly, does their advice still hold true? Well, yes and no. Fixed income securities typically generate a steady stream of income and can help you generate good returns, but cannot create wealth on their own.
Mar 2012Urban Indians have low awareness for insurance productsMoneylife
Urban Indians are not very aware about insurance products and their investment planning is not aligned with their current needs, says a survey by private insurer HDFC Life and ValueNotes. The Life Freedom Index will serve as the primary benchmark for indicating how financial free an Indian urban consumer is in terms of her financial awareness and planning. Indian urban consumers' current sense of financial freedom is low.
Mar 2012HDFC Life to target urban women with new productsFinancial Express
The Life Freedom Index reveals that 83 percent of urban women follow financial discipline while 17 percent were extremely disciplined in adhering to financial plan and management. The study said that urban women were not completely financially free and needed improvement on aspects such as financial planning, sufficiency and adequacy. 56 percent of urban women considered their child's education, while 33 per cent preferred financial planning for managing health expenses.
Mar 2012Urban Indians have low awareness for insurance productsFinancial Express
Urban Indians are not very aware about insurance products and their investment planning is not aligned with their current needs, says a survey by HDFC Life and ValueNotes. Urban consumers have a long way to go before achieving a complete state of financial freedom. Child education is their primary concern. The sense of financial liberty appears inflated given the inadequacy in their financial planning and awareness levels; but they have realised the necessity of financial planning.
Mar 2012Indian urban consumers' current sense of financial freedom is lowEconomic Times
HDFC Life, in association with ValueNotes, today launched its inaugural Life Freedom Index report where over 1,600 respondents were interviewed across 11 Indian cities. The survey reaffirms that Indian urban consumers have realised the necessity of financial planning. However, their plans lack comprehensiveness. While 35 per cent of urban consumers rely on their social network of friends and relatives for financial planning advice, only 27 per cent seek professional help.
Mar 2012Urban Indians over 45 most 'financially free'Business Line
The inaugural edition of an Index by life insurer HDFC Life and research firm Value Notes on 'financial freedom' of urban Indian consumers reveals that investors aged 45 years and above have the highest degree of 'financial freedom' with a score of 63 on 100. This compares with a Life Freedom Index of 58.3 among all urban Indian investors. Tier 2 cities (59.3) show a higher sense of financial freedom then their counterparts in Tier 1 cities (57.8), according to the report.
Feb 2012With $16bn deals, US health reforms can energise software companiesDNA
Software and outsourcing firms are expected to reap contracts worth upto $16bn down the road, thanks to the US healthcare reforms announced by President Barack Obama in 2010. Indian firms are expected to bag half of these opportunities by 2015, by way of healthcare consumerism, care management, ICD-10 transformation and electronic health record implementations across health insurance and healthcare.
Feb 2012Competitive Intelligence - A growing discipline in IndiaMCCIA magazine
With competition on the rise in India Inc, companies need to be prepared to combat threats from their competitors. They must arm themselves with up-to-date information on their business environment. Although firms in India have always monitored their competitive environment in an informal manner, the discipline of 'Competitive Intelligence' is very nascent in the country - but it is a growing one... This article was authored by ValueNotes.
Feb 2012Calls that disturbOutlook Money
The Gujarat government backed 20-year bonds from Sardar Sarovar Narmada Nigam (SSNNL) in 1994 was a dream for many investors. They promised 17 per cent return payable in slots of 7, 11, 15 and 20 years. They were issued at a discounted rate of Rs 3,600, and promised Rs 1.11 lakh, after 20 years, for every bond. But SSNNL called back the bonds in 2008 , saying it could not pay the ‘high’ rates promised.
Feb 2012India's Growth Story - Illusion Or Reality?HDMA
Looking back, 2011 has been a year of turmoil, both in India and abroad. As the economic and political drama in India unfolded over the year, the Investment Confidence Index (ICI), a barometer for measuring India’s investment sentiment, reached its lowest in the past year and half. The ICI for December 2011, which is based on a pan-India survey of retail investors, advisors and corporates, clearly reflects that confidence over the Indian economic situation is weakening across the board.
Feb 2012A peek into PIPACIOL
SOPA (Stop Online Privacy Act) has started a huge undercurrent of virtual noise, voice and choice. With PIPA (Protect IP Act) and Europe’s ACTA (Anti-Counterfeiting Trade Agreement) etc, the debate gets simpler and fuzzier at the same time. While many continue the big wave of protests, in an interview with CIOL, ValueNotes' analyst Deepti Krishnan shares an incisive and objective dissection of the many dimensions of the buzz around the Internet’s biggest bete noire as of now.
Feb 2012Hub India for publishing outsourcingPrintWeek
India is considered to be in the front when it comes to preferred destinations for publishing outsourcing. Top on the outsourcing agenda for media and publishing houses are activities like advertisement outsourcing, digitisation of media records, entity/element extraction, editorial archiving, print on-demand, format conversion (print to e-book/e-magazine, pdf, XML) and cross-compatibility and standardisation of services across different mediums like the World Wide Web and mobile devices.
Feb 2012Small But GrowingBusinessWorld
Publishing outsourcing is gaining a lot of traction and momentum in India. According to ValueNotes, the $1.5 billion global publishing outsourcing industry is valued at $1.2 billion in India and employs 74,000 people in 2012. India is the leader in publishing outsourcing services, followed closely by Phillippines, which is the preferred destination for the Asia-Pacific region and non-English speaking countries.
Feb 2012Investor confidence declines over past yearMoneylife
Retail investor confidence has faded in the last few months. Investor confidence faltered 28 points since September 2010 reaching its all time low. India Inc and the advisor community are marginally more optimistic compared to their July 2011 lows. Bank confidence recovered by 18 points from July 2011, while IFA confidence plummeted to touch its lowest.
Feb 2012Sensex to touch 20,000-mark by JuneEconomic Times
The stock market barometer could rise to 20,000 by June, up from the present 17,000-level, despite subdued business confidence. The Investment Confidence Index remained almost flat between July and December 2011. Although investment sentiment currently appears subdued, the optimism about global and Indian economic growth is improving marginally.
Jan 2012SCIP India kicks off in MumbaiScip.insight
SCIP started its voyage in India with its first meeting held in Mumbai in December 2011. Charter members also discussed their vision for SCIP India as instrumental in laying down definitions and standards for competitive intelligence practitioners in India, as well as what they hoped to gain and give back to the CI community through their participation in SCIP India.
Jan 2012Investors expect Sensex at 20,000 in JuneFinancial Express
According to the latest Investment Confidence Index, 48% retail investors and 76% advisors expect the BSE benchmark Sensex to trade between 17,000 and 20,000 in June this year. For the last two quarters, the Sensex has been trading 15-20% lower than the expected level.
Jan 2012HNIs and advisors more optimistic than retail investorsBusiness Standard
Although the overall investment sentiment currently appears subdued, the optimism about global and Indian economic growth is improving marginally. Most interestingly, corporate, advisors and HNIs are now more optimistic than they were in July 2011, even as the mass of retail investors have become more pessimistic.
Jan 2012Knowledge services will be most important in 2012 growth strategiesGlobal Services
As IT and BPO companies realign their growth strategies to meet changing buyer demands, many have realized the importance of expanding their product and service lines to include knowledge services (or knowledge process outsourcing - KPO). There is a growing trend to focus on exploring lateral growth even as they build on existing capabilities and strengths.
Dec 2011Amid sluggish growth, BPO industry saw big M&A dealsFinancial Chronicle
Mergers and acquisitions were the flavour of the Indian BPO industry in 2011. Organic growth was a bit sluggish due to uncertain global macroeconomic conditions. Ironically, more acquisitions were made reportedly for the same reason. Valuations were low and hence fair amount of consolidation happened in the industry during the year.
Dec 2011Inflation bites into the cakeOutlook Money
As an investor, the exposure to uncertain markets and tepid revenue growth might have dragged down the prices of the stocks you hold. According to conventional wisdom, the FMCG sector has always been a good bet to tide over torrid times. So, when it comes to India’s biggest biscuit-maker Britannia, stock gurus have always shown interest, but are there any dark clouds in the horizon?
Dec 2011Growth paradoxFinancial Chronicle
Central Statistical Organisation data that say that GDP grew by only 6.9 per cent in the second quarter have sparked off a debate on what the growth will be by March. Will India be able to grow above 7 per cent in the financial year ending March 31 or will it slip below this mark?
Nov 2011As the tide begins to turn & LPOs go mainstreamIndia Business Law Journal
The India Business Law Journal published a report to examine the long term sustainability of LPO service providers, and to discuss the tremendous traction LPOs have seen globally. It also presents the winners for its third annual Legal Process Outsourcing Awards. This piece was published in India Business Law Journal - www.indilaw.com.
Nov 2011Taxman to milk Rs 80k cr from transfer pricingBusiness Standard
The ghost of transfer pricing has returned this year to haunt multinational companies doing business in India and Indian companies with a big presence abroad. The cash-strapped government is looking at huge adjustment orders, running into a few billion dollars in some cases, as a way to improve the tax mop-up.
Nov 2011Why India makes a perfect publishing partner?PrintWeek
Just like its economy - emerging at a growth rate of 8.8% - India’s publishing industry is expanding at a rapid pace. Ranked as the sixth-largest publishing industry in the world, India has its entire gamut of publishing activities and services available in-house. An annual output of 90,000 books, with 19,000...
Nov 2011Destination strategy - what makes/breaks it?Global Services
The news about most of the offshoring deals that have gone kaput have probably not even seen the light of day. Sceptics in the buyer organisation would have voiced their “I told you so” opinion, and vendors would have put this down as another lesson learnt. Every unshared experience is only likely to give way to similar instances of failed deals between the buyers and vendors, eventually contributing to the notion of the difficulty of outsourcing.
Nov 2011M&A activity: Warming up to growthThe Outsourcing
The business process outsourcing industry has evolved rapidly over the past few years. Also, with organic growth drying up due to the global financial crisis, companies are looking to inorganic avenues to jump-start growth. Typically, acquirers are companies that are flush with funds, have an aggressive growth and globalization strategy. The reasons for this increase in M&A are diverse.
Oct 2011To Be or Not to Be…Outlook Money
To be, or not to be, that is the question… Like Hamlet, we, in our financial lives, are at a crossroads many a time. Should you buy an apartment in the city and benefit from the developed infrastructure even though the huge home loan will disrupt your monthly budget? Or should you go for an affordable suburban apartment? If your retirement and child’s education coincide, which takes precedence? These common dilemmas can easily make or break your finances.
Sep 2011Confidence hit by the environmentOutlook Money
With the markets see-sawing, it is no surprise that a recent survey by JP Morgan Asset Management and ValueNotes showed that confidence among retail and corporate investors was low in the last quarter. When questioned on their current investment strategy, 40% of the retail investors wanted to preserve their capital and 35% of them maintained a cautious outlook towards their investments. Only 10% were willing to takes risks.
Sep 2011Indian Investment Confidence slumps to lowest in two yearsMoneylife
The Indian Investment Confidence Index is at its lowest in two years, due to the combined impact of the global economic slowdown, high domestic interest rates and inflationary concerns, according to a survey conducted by JP Morgan and ValueNotes across eight cities in July. However, a majority of investors and advisors in India expect the benchmark Sensex to trade between 20,000 and 22,000 by the end of this year.
Sep 2011Investor confidence slidesFinancial Chronicle
The Indian Investment Confidence Index (ICI), a quarterly exercise that seeks to capture the sentiments of retail, companies, as well as financial advisers on investments and the economy, has weakened 8.5 points from the past quarter. In effect, the score at 123.8 has touched its lowest since the index’s inception in August 2009 by JP Morgan Asset Management India in association with ValueNotes.
Sep 2011Sensex set to touch 22,000-mark by DecemberEconomic Times
The stock market barometer Sensex is set to touch the 22,000-mark by December from the present 16,400 levels, despite a decline in the overall business confidence. Investment activity of retail investors in mutual funds has revived significantly since the last quarter. The current corporate confidence level has hit an all-time low since its launch in July 2009.
Sep 2011Marketmen expect Sensex to breach 20K by year-endBusiness Line
Forty four per cent of the investors and advisors said the Sensex will breach the 20,000 mark by December. Older investors, aged between 60-65 years, showed a surge in their confidence in the market during this quarter. Of all the geographies where this survey was carried out, the Delhi/NCR displayed the highest level of confidence. Independent Financial Advisors in Mumbai were the most “despondent of the lot and their confidence is the lowest this quarter.”
Aug 2011Interview: Varsha Chitale, Director at ValueNotesThe Charter
In an interview with The Charter, Varsha shares how her CFA qualification has helped her in her career. She also talks about ValueNotes' plans to create a competitive intelligence community in India. The Charter is a magazine for the Chartered Financial Analysts fraternity in India.
Aug 2011Ajuba plans to invest $5m in IndiaFinancial Chronicle
Healthcare BPO, Ajuba Solutions projects its revenue growth over the next three years to close to 25%. The company is confident of growth opportunities boosted by Barack Obama's 2010 healthcare reforms in the US. According to ValueNotes, implementation and maintenance of EMR/EHR systems is a global $20-billion opportunity.
Aug 2011Lavasa responds to pre-conditions, awaits decisionFinancial Express
Construction activity at Lavasa, Pune - being developed by Hindustan Construction Company - has been at a standstill for the last nine months. The stop work order issued by the ministry of environment and forests is yet to be withdrawn. The ministry is expected to pass its order regarding Lavasa Corporation in a week.
Aug 2011M&A deals in India telecom sector likely to soarCDI Global
More than 21,000 M&A deals were announced in 2010, with its total value exceeding USD 1.9 trillion. Of this, the telecom sector accounted for $163 billion worth of deals, as compared to $99 billion worth of deals in the sector in 2009.
Aug 2011Indian M&A falls in Q1 2011 but prospects still brightCDI Global
The first quarter of 2011 saw a decline of more than 60% in the number of M&A deals, as compared to Q4 2010. This was primarily due to high valuations and increasing uncertainty about macroeconomic factors such as fiscal deficit, interest rates and inflation, all of which made corporates watchful.
Jul 2011How can Australian firms unlock the big fat Indian market?AIMA Australia
With global economies struggling to recover from the grips of recession, Australian companies need to seek alternative avenues for growth. India, with its exponential economic growth and burgeoning middle class, presents a unique and promising opportunity for Australian businesses.
Jun 2011CloudburstsACORD
With the rapid evolution of cloud services, organizations looking for the storage and processing power to run large scale analytics have a growing range of on-demand services at their disposal. Analytics is a "bursty" activity, meaning that analysts focus on different data sets of different sizes and complexity on an unpredictable schedule.
Jun 2011India Inc. dividend payouts rise 12% in FY11 despite global slowdownWall street Journal
At a time when advanced economies are struggling to emerge from a prolonged slowdown, India Inc. has been growing strong and rewarding its shareholders with a healthy increase in dividends. Dividends paid by the 30 bellwether companies constituting the BSE benchmark Sensitive Index…
Jun 2011US healthcare reform offers opportunities for Indian cosFinancial Express
The US healthcare reform, announced by President Obama, has thrown huge opportunities for Indian BPO, KPO, ITeS, revenue cycle management, and electronic medical/health records (EMR/EHR) companies as healthcare providers in the US are facing a tough time to meet the deadline.
Jun 2011Should you trash competitor profiles?SCIP Insight
Competitor profiles are perhaps the most frequently produced competitive intelligence output. But they are also probably the least critically evaluated because we have always done them; it never occurs to us to question why. It is the analysis and recommendations that are valuable to an organization.
Jun 2011The best for your nextOutlook Money
With the equity market remaining volatile and gold at an all-time high, real estate might provide better returns. In the brave new world that India is today, not only do people buy a home to live in early in life, but they are also increasingly opting for a second home.
Jun 2011Candy boxes are ok, but no kettles pleaseWall Street Journal
As Reliance Industries shareholders walked out of the company's AGM, each got a coupon for Pastonji's ice cream. The treat is a way for the company to say "thank you" without violating the guidelines set out by the Institute of Company Secretaries of India on companies giving gifts to shareholders.
Jun 2011The offshore analytics landscapeGlobal Services
An interview with Reetika Joshi - a project manager with the ValueNotes Sourcing Practice - on an HfS research report that she co-authored, titled 'Where offshore analytics is heading in 2011'.
May 2011Investor confidence at all-time low: SurveyBusiness Standard
The JP Morgan Asset Management - ValueNotes Investment Confidence Index (ICI) has recorded the biggest fall in its history, dipping to an all-time low. For the first time ever, the confidence in India’s economic growth has broken out of the 147-154 range to end at 136.1, denoting a cautious outlook.
May 2011Fear factor enters financial communityFinancial Express
The Indian financial community is trading the cautious path as their faith in the India economic story is weakening largely due to inflation and a consequent tightening of money supply, according to a survey by JPMorgan Asset Management India and ValueNotes. The Investment Confidence Index...
May 2011Investor confidence falls in Q4Hindu Business Line
Investor confidence in India has declined substantially on a sequential basis from the third to the fourth quarter of FY11, says a JP Morgan - ValueNotes investment confidence survey. All investor categories - the retail, corporate and the financial advisor communities - displayed a decrease in confidence.
May 2011Inflation and confidence deflationBusiness World
It doesn’t take much to see that investor confidence in the equity markets has waned somewhat. What the seventh wave of the Investor Confidence Index (ICI) survey shows, however, is that this confidence began declining long before, perhaps as early as at the end of 2010.
May 2011The rise of the permanently temporary workerFortune
It's a glass half full/half empty situation. Well, maybe American employers just stole half a glass from their workers. The rise in temporary worker hires may be a smart business move, insulating employers in a volatile economy, or it could be creating a permanent wedge of cheaper, benefit-less workers…
May 2011India steps up battle against inflation and corruptionFidelity Worldwide Investment
The survey of investor confidence in India conducted by JPMorgan Asset Management and ValueNotes released in January found that corruption along with inflation “kills confidence” in India. In recent weeks, the government took the next significant steps in surmounting these challenges. On May 3, India's central bank raised interest rates for the ninth time since March last year in a bid to contain inflation.
Apr 2011SLAs: The Achilles heel of IT contractsCIOL
They say, inking a compact and favourable IT contract is a ‘promethean’ task in India. If you want to make it a strong one, SLAs or Service Level Agreements or any of their other siblings need a real good homework. The big question is – are you ensuring that your expectations are written…
Apr 2011Predictive Analytics - where the real money isCIOL
Subjective and human elements are still formidable to automation when it comes to real power of analytics. Analytics is coming up strongly as a horizontal service; it has also become more and more vertical-cut. Industries like insurance, media, pharma and banking are apt examples.
Apr 2011Distribution a challenge in e-publishingFinancial Chronicle
The digital revolution may have changed the dynamics of the publishing industry but distribution of content remains a challenge. Four out of five publishers globally now digitise content but still struggle to properly distribute it online, say industry players. The most notable threat is that of a...
Apr 2011The Indian Invitation: Why India makes a perfect publishing partnerPublishing Perspectives
Just like its economy - emerging at a growth rate of 8.8% - India’s publishing industry is expanding at a rapid pace. Ranked as the sixth-largest publishing industry in the world, India has its entire gamut of publishing activities and services available in-house. An annual output of 90,000 books, with 19,000...
Mar 2011Plenty of career opportunities in LPO firmsDeccan Herald
Industry experts opine that India is fast emerging as a better investment destination. This creates a big pool of opportunities for young lawyers in India as they stand to benefit not only in the domain of experience by getting a chance to do quality and multi-jurisdictional legal work but also finding…
Feb 2011Why India's PM Singh pledging sharper attack on corruptionChristian Science Monitor
Corruption scandals have emboldened the opposition and stymied the Indian Parliament’s winter session. But the pressure isn’t just political. The business community has also weighed in calling for a “war” on corruption. Now, a survey released finds that domestic investors in India cite corruption...
Feb 2011Corruption new confidence killerTimes of India
Corruption has emerged as the new confidence killer with 19% of retail investors, 8% of corporates and 16% advisors are terming it as the second most negative economic indicator in the current scenario after inflation, according to JP Morgan Asset Management ValueNotes Investment...
Feb 2011Cracks in the growth storyBusinessworld
Corruption is haunting the government and it is also giving retail investors a queasy feeling. The sixth round of the JP Morgan Asset Management-ValueNotes quarterly survey reveals that a significant number of retail investors and advisors have voted corruption as the most negative...
Feb 2011Towards online assessmentsDeccan Herald
While the decision by the CAT committee to go online was in the right direction, it was marred by technical glitches and virus attacks in the 2009 edition. Despite criticism and mounting pressure to go back to the traditional pen and paper method, it was praiseworthy that the CAT committee decided...
Jan 2011CAT, NMAT, MAT… computer based exams on the rise in IndiaMBAUniverse.com
With success of CAT 2010 and NMAT 2011, the future of e-Testing seems positive in India. The IIMs and NMIMS have already tested the water and now is the turn of various Management Institutes who are likely to embrace Computer Based Testing (CBT) in near future.
Jan 2011The outsource trend: It's not just call centers in India anymoreChristian Science Monitor
A decade ago, it would have been unthinkable for major British companies to send their legal work overseas. But often, Indian lawyers can do the work at an eighth the cost. Developments within India’s outsourcing industry have also made the country a more compelling destination for legal work.
Jan 2011Proposed bill would regulate overseas document reviewConnecticut Law Tribune
State Rep. Patricia Dillon recalls a conversation with some constituents about five years ago in which someone said, “There’s one kind of work they’ll never be able to outsource and that’s legal work.” Then a second voice chimed up. “They’re doing it now.” The most common scenario is that…
Jan 2011E-discovery moves in houseLaw.com
Segmentation is effective when work can be directed to low-cost providers. The trend towards outsourcing e-discovery to offshore LPOs has been running strong with Valuenotes, an Indian consulting firm, forecasting the Indian LPO market to grow from $440 million in 2010 to $1 billion by 2014.
Jan 2011The LPO industry begins to consolidateOutsource Magazine
Perhaps the most significant activity indicative of the direction of the industry as a whole, took place last month with the most high profile acquisition to date of a LPO provider when Thomson Reuters, Inc. (TRI) acquired Pangea3. Only a week earlier, UnitedLex acquired LawScribe.
Dec 2010A measure of confidence- MoneyToday
Higher education, one of the fastest growing sectors in India, would grow much faster but for the resistance to change. A survey by ValueNotes has found that several university heads and academicians concede the importance of ICT, but defer adoption on the grounds that present manual processes are more than enough to meet...
Dec 2010Indian outsourcing companies think strategy even as pressure mounts- Knowledge@Wharton
It's not just attitudes that are affecting the outsourcing industry. The recession over the past few years has forced many U.S. companies to cut costs. And though outsourcing to India may be the more economical option, political pressures have meant a slowdown...
Nov 2010GlobaLocal - the return of the colony- Frankfurt Book Fair
The Indians are famous for their printing companies. But why is the Indian publishing industry itself not using the Indian service providers? Or are they? Two out of three publishing services are already outsourcing, states Vivek Shenoy from ValueNotes.
Nov 2010LPOs catch Indian lawyers- Financial Express
Indian lawyers need to pull up their socks. LPO firms need them more than anytime before. Recent months have seen a significant increase in the demand of lawyers by these outsourcing firms in India, courtesy increased legal work from foreign clients and the restructuring of their offered services.
Nov 2010Retail investors more sanguine about India than corporates- Hindu Business Line
Retail investors and advisors have been showing much higher confidence in the Indian markets and investment opportunities available to them than corporations, said a report on investor confidence released jointly by JP Morgan Asset Management and ValueNotes.
Nov 2010Save More, Earn More?- Outlook Money
The RBI is looking at deregulating the interest rate on savings accounts. The interest rate, currently at 3.5 per cent, is the only rate that is regulated in the banking system. Given its huge impact on the common man, any decision in this regard would be significant.
Oct 2010Displaying strength- Business World
The strong growth exhibited by the Indian economy in the past few quarters - especially when many advanced countries are grappling with sluggish recovery from the financial crisis - is boosting investor confidence. The fifth round of the JP Morgan Asset Management-ValueNotes quarterly survey…
Oct 2010Populism the catch for minority investors- Mint
Investor groups and analysts are stepping up scrutiny of minority investor protection at publicly traded state-owned firms as the government restarts its Rs 40,000 crore divestment programme for the year with the IPO of Coal India Ltd. The idea of government being the policymaker, owner and manager is clearly not working...
Sep 2010Indian stocks: bubble or no bubble?- Financial Times
The Bombay Stock Exchange index Sensex surpassed the 20,000 point mark for the first time since January 2008. So the question on everyone’s mind on Tuesday was: can this rally be sustained - to break a new record high - or is this already a new bubble?
Aug 2010Amateur investors bullish despite experts’ doubt- Wall Street Journal
Could it be that once again, individual investors are late to the party? A recent survey reveals that individual investors have become more confident about their investments lately, even as financial advisers - supposedly the experts - have been getting pessimistic. Analysts found that individuals have more faith now in the....
Aug 2010Outsourcing to India Draws Western Lawyers- New York Times
India’s legal outsourcing industry has grown in recent years from an experimental endeavor to a small but mainstream part of the global business of law. Cash-conscious Wall Street banks, mining giants, insurance firms and industrial conglomerates are hiring lawyers in India for document review, due diligence, contract management...
Aug 2010Older investors more bullish on economy - Financial Chronicle
Old is no longer just gold, they are getting bold too. Generally considered to be risk-averse and much less optimistic about life, these grey-haired investors (50-55 years of age) seem to be more optimistic about the Indian economy than hot-blooded youngsters. The seniors have become more bullish even as the confidence...
Aug 2010Treading In Positive Zone- Businessworld
The current stock market behaviour might not be awe-inspiring, but the findings of the fourth round of JP Morgan Asset Management-ValueNotes survey reveal that investment confidence among retail investors is on the rise. For one, India’s long-term prospect still excites small and big investors alike.
June 2010The growth of legal outsourcing: Passage to India - The Economist
As law firms and corporate legal departments face mounting pressure to cut costs, an increasing number are choosing the Indian option. Last year, Rio Tinto, an international mining group, moved a tranche of legal work to Indian lawyers at CPA Global to save a fifth of its legal costs. Others are following. Though India’s LPO industry…
May 2010Bank of India seeks mutual fund re-entry- Mint
The country’s fourth largest public sector lender, Bank of India (BoI), is planning a re-entry into the asset management business five years after scrapping its solo venture and is looking for a foreign partner this time around. The bank is ready to divest up to 49% and has identified a handful of potential partners, both existing ...
May 2010Knowledge process outsourcing sector attracts PE- Business Standard
Companies that have domain knowledge in the business process outsourcing (BPO) sector have started appearing on the radar of private equity (PE) players. These firms are covered under the broad umbrella of the knowledge process outsourcing (KPO) sector. Unlike BPO, KPO is a very niche segment. Revenues from the global ...
May 2010Legal process outsourcing on firm footing- Business Standard
In the first three months of 2010, LPO firm UnitedLex received more Requests for Information than it did in the whole of 2009. The offshoring legal services business in India is still small - annual revenues account for less than 4% of total BPO revenues - but it was among the fastest-growing segments of the BPO business...
May 2010Aiming for higher scores - Businessworld
Educating people is a lucrative business without doubt. Conducting entrance examinations to put people into colleges is perhaps equally profitable. At last count, at least four home-grown players and a couple of foreign stalwarts were eyeing a piece of the Rs 5,240-crore higher education examination market. University entrance ...
May 2010Bonds are forever - Outlook Money
The average investor would rather go for unrated, risky corporate deposits rather than rated corporate bonds. Why? As Pratibha, lead analyst at ValueNotes says: “Access is limited by underdeveloped distribution channels and low investor knowledge.” Another important reason is the lack of liquidity in the retail debt market. But what is it ...
Apr 2010Investor optimism ebbs to caution - Hindustan Times
The “widespread optimism” showed by the investment community in September 2009, has been replaced by “cautious optimism”, according to the findings of the Investment Confidence Index (ICI) of JP Morgan Asset Management India and Valuenotes. “The results of the third wave of the ICI suggest a sense of measured optimism ...
Apr 2010Sensex to scale 19K by June: JP Morgan survey - Economic Times
The stock market barometer, Sensex, is set to touch 19,000-mark by June from the present 17,500 levels, in spite of the decline in the overall business confidence, says a JP Morgan-ValueNotes survey. Among the eight cities where the survey was carried out, the investors in the nation's financial capital are the most optimistic as they ...
Apr 2010Piper's justice in Oracle land? - CIOL
It's a piping hot deal. But while chasing away the rats of competition is a good idea wouldn't the Oracle-Sun deal lead to the Piper taking along some important people too? As some industry-watchers answer, it could well be a wise bow-out than an edge-out. The line-up of erstwhile Sun Microsystems' big enchilada towards the exit ...
Mar 2010Actionable analysis in an imperfect environment: A guide to CI in India SCIP magazine
Competitive intelligence (CI) professionals are capturing market intelligence and evaluating growth opportunities in emerging markets like India. However, India can overwhelm even the most astute CI practitioner, as many traditional methodologies don't work in the Indian context. This article was authored by ValueNotes.
Mar 2010M&A in Indian Telecom: A tale of twin opportunities CDI Global
Recent trends in the Indian telecom market, the world’s fastest growing, point to an abundance of investment and M&A opportunities. Between 2000 and 2007, the largest providers (Airtel, Reliance, Vodafone, BSNL, Idea) grew in dominance, squeezing out smaller competitors, via a combination of organic and inorganic growth. This article was authored by ValueNotes.
Mar 2010United States losing its R&D edge - Epoch Times
As companies seek to cut costs and expand research, many are looking to outsource research and development (R&D) to other countries - particularly China - often at the expense of U.S. scientists and researchers. China is charging ahead with its 15-year "Medium-and Long-Term Plan for Science and Technology Development," ...
Mar 2010Despite CAT fiasco, online exams are here to stay, say academicians - DNA
The first online common admission test (CAT) last year may have had a bad run, but senior academicians have given a thumbs-up to this new version of exam. However challenges such as reservations on infrastructure, suitability of the test format and equating between ...
Mar 2010Indian varsities averse to adopting online exams - Financial Chronicle
Higher education, one of the fastest growing sectors in India, would grow much faster but for the resistance to change. A survey by ValueNotes has found that several university heads and academicians concede the importance of ICT, but defer adoption on the grounds that present manual processes are more than enough to meet...
Feb 2010How legal process outsourcing is changing the legal landscape- Law Society Gazette
LPO is an emerging phenomenon that most lawyers will already have heard about. India has seen the greatest expansion in the LPO industry, as senior lawyers and general counsel in the west begin to acknowledge that Indian lawyers can do the work of junior associates for a fraction of the cost of a City salary.
Feb 2010Indian publishing BPOs get low rating - Financial Chronicle
Chennai may be considered the global hub for publishing BPO services but the efficiencies are still low, says a survey conducted by ValueNotes. Though publishers have been outsourcing for over two decades to Indian companies, they are far from satisfied.
Jan 2010Intermediate Capital buys 47% in LPO firm CPA Global for GBP 440 million- Economic Times
Intermediate Capital Group (ICG) bought a 47% stake in legal process outsourcing firm CPA Global. Availability of services like litigation document management and contract management at low costs in India is driving the LPO boom, and thus high valuations of these companies. There is a direct saving about 40%-50 % by shifting the job offshore.
Jan 2010Publishing: India remains top outsourcing destination- Business Standard
India remains the destination of choice for content, design, media distribution and other outsourced publishing work. Sixty-six per cent of respondents in a recent survey said they would prefer to outsource publishing and pre-press work to India over competitors like the US, UK, China, Australia and the Philippines.
Jan 2010Buyers consider LPOs immature for high end services- Global Services
The last two years were no cakewalk for the LPO industry, with law firms laying off employees and corporate counsels shrinking their budgets. Amidst this chaos, the service providers are still struggling to gain the confidence of buyers in offshoring high end services.
Jan 2010ValueNotes launches proprietary methodology; top rating for CPA Global, Integreon, Pangea3- Bar & Bench
ValueNotes has launched a methodology to rate LPOs. The 'Sourcing Prism', a research tool that serves as a guide to vendor capabilities, rates a company on three parameters - Services Maturity, Sustainability and Strategic Intent. The results of the methodology have declared CPA Global, Integreon and Pangea3 as 'Pacesetters' in the LPO segment.
Dec 2009Outsourcing can be a solution - World Association of Newspapers
Outsourcing is by no means new to the newspaper industry: in fact, newspapers have used freelancers for some time, but some think that it should be taken much further. There are concerns people have with outsourcing... However, it might be a necessary risk if newspapers are to succeed in charging for their content as there is currently very little differentiation between news sources.
Dec 2009No language barrier for India's LPO industry - Economic Times
Not many lawyers, unlike freedom fighters, would rue being "children of Macaulay" these days. The familiarity of the English legal system gives an advantage to Indian companies in as much that they just don't perform the clerical function given to them, but also end up doing more than what they are just paid for.
Nov 2009India is hub for publishing BPOs- Financial Chronicle
From mere typesetting, the Indian publishing BPO services industry is fast moving towards offering value-added services such as editorial work. The digital explosion has opened up several offshoring options including end-to-end operations starting from typesetting to graphics to physical printing of the content in India.
Nov 2009Positive outlook on investment in India, says survey- Business Standard
The prospect of a global economy recovery has driven confidence across the board, supported by a sustained confidence in the domestic economy, says a survey conducted in September by JP Morgan Asset Management, in association with ValueNotes.
Oct 2009Investing via social networks- Business Today
There is a growing tribe of investors who no longer consult their neighbours or colleagues or listen to market pundits on business channels, and instead prefer to connect with likeminded people online for sharing investing tips and making investment decisions.
Sep 2009MF buying falls after scrapping of commissions- Mint
The mutual fund industry’s worst fears seem to be coming true: distributors are not finding it worth their while to service small investors who, in turn, are either buying units online or directly at MF outlets
Sep 2009Engineering services outsourcing to reach $40 billion by 2020- Financial Express
The engineering services outsourcing (ESO) market, which is estimated to grow to $40 billion by 2020 from the current level of $2.5 billion to $3 billion, presents a huge potential for Indian IT companies.
Aug 2009Retail investors most optimistic, shows survey- Mint
Retail investors are more confident than corporate investors and financial advisers about economic recovery and its impact on markets, said a recent survey by JPMorgan Asset Management India and ValueNotes, a Pune-based research firm. According to the confidence index in India, a first of its kind, on a scale of 200, retail investor confidence stood at 138.3.
Aug 2009Outsourcing joins billion dollar club - The Star
Outsourcing in Malaysia has just become a billion-dollar business as revenue for the sector has jumped 18% to hit the US$1.1bil (RM3.6bil) mark this year. Rather than relying on plain-vanilla call-centres, there are niches that local outsourcing companies could strive to fill.
Jul 2009India Beckons to U.S. Lawyers - National Law Journal
Although some U.S. lawyers view outsourcing to India with dread - particularly vulnerable contract attorneys doing document review - for a lucky few, India offers an opportunity to get management experience, more client contact and a stake in a growing area of the legal business, not to mention a travel adventure.
Jul 2009Offshoring publishing business will double to $1.2 bn by 2012- Financial Express
Due to changing corporate patterns, the existing economic climate, poor spending on advertisements and high printing costs, global publishing houses look at India for more offshoring of publishing services. India is distantly followed by the Philippines, and other countries including China, Vietnam and Sri Lanka.
Jun 2009Indian e-learning outsourcing on high value curve- Times of India
The Indian e-learning outsourcing segment is poised for a quantum leap as the players in this space, helped by the latest technology, are targeting high value opportunities likely to come from advanced markets such as the UK and the US in the next two years.
May 2009Call of the small town- Business Today
BPOs earned an estimated $12 billion export revenues in 2008-09, while the domestic segment fetched just $2.4 billion. But, while offshore BPO services have been growing at a CAGR of 37 per cent, their domestic counterparts are doing 50 per cent. For domestic clients, labour arbitrage is not a key driver for BPO growth.
May 2009Law and disorder- Financial Times
Many Indian lawyers today remember working for no pay when they first qualified. Until 1996, bright graduates preferred to go into management consultancy where salaries were up to four times higher than the legal remuneration. Today, India's legal services sector is booming, spurred on by the growth of legal process outsourcing and the rapid rise of commercial lawyers in private practice law firms and multinational companies.
May 2009Only 3% of law firms in UK, US offshore back-office work to India- Hindu Business Line
Despite mounting cost pressures, only three per cent of law firms in the UK and the US have 'offshored' their back-office functions to Indian LPO vendors. And this is largely due to lack of conviction about the benefits of offshoring and concerns surrounding data security and quality of work, according to a report from research firm Valuenotes
May 2009Four trends will change the face of the paralegal profession - The Complete Lawyer
Companies with corporate legal departments in India include DuPont, Cisco Systems, and Morgan Stanley, according to ValueNotes. The Indian legal services industry will more than quadruple to $640 million by 2010 from $146 million in 2006, ValueNotes said.
Jan 2009Law firms fuel the demand for offshore services- Financial Times
India's legal process outsourcing industry - focusing on such areas as patent research, contract management and litigation support - generated revenues of just $225m in 2007, according to ValueNotes, an Indian-based research company.
Dec 2008LPO firms may find it difficult to attract talent: Survey- Economic Times
Legal Process Outsourcing (LPO) firms may find it difficult to attract talent as career with an LPO was found to be the least preferred among law students, a survey conducted by ValueNotes, a leading provider of business information, has said.
Oct 2008Outsourcing shops feel the street's pain - BusinessWeek
In the first half of 2007, financial companies around the world handed out at least 48 major outsourcing contracts with a total value well in excess of $5.5 billion, reports ValueNotes. The first half of this year saw just eight such contracts with a total reported value of $767 million.
Sep 2008Newspaper publishing outsourcing industry on growth mode - Hindu Business Line
Shrinking profits and across-the-board cost cutting by newspaper organisations globally are acting as a propeller for the nascent newspaper publishing outsourcing industry in India. Contrary to what is happening in the Indian newspaper industry, newspaper firms abroad - especially in the US and some parts of Europe - have been battling growing pressures on margins in the last few years.
Jul 2008Patent offshoring sector to grow at 35%- Hindu Business Line
The widespread impact of the US patent reform act of 2007 coupled with the multi-fold increase in patent applications globally will see the Indian patent offshoring industry clock $2.06 billion in revenues by 2012 end, at an annual growth rate of 35 per cent.
May 2008U.S. Legal Work Booms in India- Washington Post
Legal process outsourcing is being called the next big thing in Indian business. It marks India's climb up the chain of outsourcing jobs - from low-end, back-office service functions in call centers to high-value, skilled legal work. In the past three years, the legal outsourcing industry here has grown about 60 percent annually.
Apr 2008Call My Lawyer... in India- TIME Magazine
While the Americans learn, well-trained lawyers in secure offices in Mumbai, Bangalore and Gurgaon, who typically earn $6,000 to $30,000 annually, do legal grunt work. Outsourcing is blossoming in the legal profession, which is known - and often despised - for its high prices.
Feb 2008Bioinformatics market to double by 2010- Business Standard
The Indian bioinformatics market is poised to double by 2010 - from $32 million (Rs 120 crore) to $62 million (Rs 240 crore) by 2010. The survey noted that the need to optimise costs and increase research has lead to the increased adoption of bioinformatics tools and services.
Feb 2008Mkt research biz to touch $800m- The Times Of India
Globalisation and competition have given rise to many new areas of service and market research is just one of them. As companies are willing to spend millions on market research, firms have sprouted up everywhere to do the job for them. As the industry consolidates, market research is fast becoming a big opportunity for the outsourcing sector as well.
Oct 2007American, British newspapers to offshore services worth $3.75 Bn- Global Services Media
As US and UK based newspapers battle revenue shortfalls, newspaper publishing outsourcing to India takes off. The Indian newspaper publishing services sector sees an opportunity to offshore publishing services worth $3.75 billion. With 2,800 daily and weekly newspapers, the revenue of the newspaper industry in the US and UK accounts for $75 billion
Sep 2007The CRO power- BioSpectrum Asia
Due to the recent economic slowdown in the west, the outsourcing business in life sciences, especially pharmaceuticals and biopharmaceutical business, has shown a surge. Also, drug sponsors increased their reliance on contract research organizations
Aug 2007U.S. firms outsource legal services to India- The New York Times
Clients are pushing law firms to send basic legal tasks to India. One incentive for corporations to send legal work overseas is that ethics rules compel law firms to disclose their profit margins. Traditionally, law firms charge clients markups of as much as three times what they pay associates and contract attorneys.
Aug 2007It's time for retail offshoring to take a leap- The Economic Times
Everyone knows how India's retail sector is poised to take off and we will be among the top five retail markets in the world in the next 10 years. But that is only one part of the big story. For making the most of the retail boom worldwide is another sunshine sector that is - the IT and ITeS.
Aug 2007Jones Day, Kirkland send work to India to cut costs- Bloomberg
Bruce Masterson, chief operating officer of Socrates Media LLC, asked his outside counsel to customize a residential lease for all 50 U.S. states in 2003. The firm's estimate: about $400,000. He rejected that price tag and hired QuisLex, in Hyderabad, India, which did it for $45,000.
Apr 2007Pharma offshoring will present a $7 billion opportunity by 2013 - Mint
Outsourcing of drug discovery research is slated to show the highest growth of 26% a year as global pharmaceutical companies are increasingly turning to Indian vendors offering drug discovery research using newer techniques at much lower costs.
Mar 2007Revenue from healthcare BPO to triple by 2011- Times of India
More than half of the US hospitals are directly or indirectly offshoring various components of healthcare services, offshore vendors can now expect more end-to-end work, according to a recent report by Pune-based market research firm ValueNotes.
Feb 2007BPO revenue cycle services earnings to hit $410-m by 2010- Financial Express
The Indian share of BPO revenues from the offshoring of revenue cycle management (RCM) services were estimated at $125 million for 2006, and total revenues from this segment are expected to reach $410 million by 2011.
Nov 2006Desi CAs pen US tax returns - Economic Times
After doctors, lawyers and engineers, Indian CAs are troubleshooting for Americans now. Shortage of good accountants there is leading to outsourcing of tax returns to India. This year, 3.6 lakh US tax returns were prepared in India. And the numbers are growing.
May 2006Medical transcription back in the pink - Times of India
It was almost a cottage industry in the 90s, only to lose steam in 2000. But if you thought the medical transcription industry in India is history, think again. Latest studies reveal that it is raring to take off yet again. And this time, the future is well chalked out.
May 2006Medical transcription scripts a revival- DNA
You could call it the rise of the phoenix. A report by ValueNotes says the once written off medical transcription outsourcing industry is set for a major revival. Revenues could soar from $195 million to $647 million by 2010. At that point the sector will employ 52,000 people, against 18,000 now.
Apr 2006Legal work in pastures new- Financial Times
When a multinational company makes an acquisition, due diligence on the deal is often carried out by a handful of top law firms and typically performed by highly paid junior staff. However, in an upcoming acquisition financed by a UK bank in the FTSE 100, the lawyers carrying out due diligence are in fact from India.
Mar 2006Legal outsourcer gets $4m- Red Herring
The outsourced legal services industry in India employs about 1,800 people and earned revenue of around $61 million in 2005, according to a study by ValueNotes. “The revenues of the legal services outsourcing industry in India are expected to reach $0.6 billion by 2010 and cross $1.3 billion by 2015,” said the study.
Jan 2006Legal services offshoring may earn $600 m revenue by 2010 (December 2006) - Hindu Business Line
With the maturing of offshoring and increasing acceptance of India as a destination, a range of non-customer relationship management and non-transaction related services requiring not just skill but "knowledge" are being increasingly offshored, with legal services emerging as one area that has generated significant interest, according to ValueNotes.
Sep 2005Indian offshoring in publishing vertical to touch $1.1 b by 2010- Hindu Business Line
Indian offshoring in the publishing vertical is expected to touch $1.1 billion by 2010, according to ValueNotes. Current publishing outsourcing revenues in the country are estimated at approximately $200 million. The global opportunity for publishing outsourcing is estimated at $8.1 billion, which would be valued at an estimated $4.86 billion if off-shored.
Sep 2005Publishing outsourcing to India to touch $1.1B by 2010- SiliconIndia
After the outsourcing of technology and BPO jobs, the next big offshoring business in India will be in the publishing vertical. According to the report by ValueNotes, the opportunity to use India as an editorial and publishing base will only increase in the coming days as publishing firms realize it adds value to them to outsource these works.
Apr 2004Investor confidence in NDA Govt high: Survey- Hindu Business Line
An on-line pre-election investor survey of the stock market by ValueNotes suggests that investor confidence in the present Government is quite high and that investments will increase significantly if the National Democratic Alliance (NDA) returns to power. The survey sample comprised primarily of individual investors (86 per cent), brokers and sub-brokers, technical analysts, research analysts, portfolio mangers and investment advisors.
Mar 2004Indian companies lack focus on web strategy: Survey- Hindu Business Line
A survey conducted by ValueNotes to gauge web site effectiveness strategies employed by Indian companies has found that most Indian companies lack a ‘focused strategy for their online presence’, with 72 per cent of senior management interviewed in various companies saying that their objective was merely to have a ‘web presence’.
Jan 2004Beauty salon business gets good facelift, says study- Hindu Business Line
The beauty salon market in the country has been growing steadily over the last few years. As at the end of FY 2003, there were an estimated 61,000 salons in towns and cities with a population in excess of 10 lakh which racked up an aggregate turnover between Rs 1,493 crore and Rs 1,805 crore, according to ValueNotes.
Nov 2003Dell cancels plan to send jobs overseas- Forbes.com
Despite Dell's sudden pullback from its outsourcing to India, the Indian business process outsourcing market is expected to reach $1.8 billion this year, according to Investrend Research affiliate ValueNotes, which calls the phenomenon the "Decade of the BPOs."
Apr 2000ValueNotes for corporate info- Hindu Business Line
Looking for information on the corporate world without surfing the Internet for hours? Try the ValueNotes.com site soft launched in Pune on Wednesday. According to Mr. Arun Jethmalani, founder of the site, it is the first search engine dedicated to the Indian corporate and financial sector.